We provide a UK-wide mail-in repair service, along with local drop-off and collection across Merseyside and Lancashire.

1. Choose your repair

Select the repair you need. If you’re unsure what the fault is, use our free diagnostic service* and we’ll identify the issue for you.

2. Book before 3pm for same-day processing

Orders placed before 3pm are processed the same day. Once your order is confirmed, you’ll receive a DPD notification with your pre-paid shipping label. Simply pack your console securely, attach the label, and take it to your nearest DPD drop-off point.

3. We repair your console

Our technicians will carry out the required repair and run full tests to make sure your console is working properly again.

4. We return it to you

Once the repair is complete, we’ll send your console back to the same DPD location you originally used, ready for collection.

For more detail, including packaging guidance, please see our full repair guide.

*Please note that the diagnostic service is free of charge should you choose to have your device repaired with us. If you decide against repair with us a charge of £19 is payable

We’ve been working in console repairs for over 30 years, and in that time our focus has always been simple: reliable repairs and honest customer service.

Using that experience, we’ve built a dedicated testing facility where every device is checked thoroughly before it’s returned. This allows us to deliver consistent repair quality and peace of mind with every job.