Xbox Series X USB Port Repair

Fix Charging and Connection Issues on Your Series X

 

Why USB Ports Fail on the Xbox Series X

 

If your controller won’t charge, your headset won’t connect, or your USB cable falls out of the port, you’re not alone.

USB port issues on the Series X are extremely common — especially the front USB port, which takes the most daily wear.

Every plug-in and unplug puts stress on the port. Over time, this causes:

• Bent or stretched metal housings

• Loose ports that wobble or fall out

• Cracked solder joints

• Broken internal pins

• Ports pushed inward from heavy force

Even when the port looks fine, the internal connections may already be failing.

And the good news?

Fixing it is far cheaper than replacing the console.

 

Common Causes of Series X USB Port Failure

 

Wear and tear

Constant plugging and unplugging gradually weakens the port.

Cracked solder joints

Movement, pressure, or tension from cables can break the tiny solder points connecting the port to the motherboard.

Physical impact

Dropping the console, yanking cables, or kids/pets pulling on wires can bend or push the port inward.

Faulty or cheap cables

Low-quality connectors cause strain and damage ports over time.

Power surges

Less common, but a surge or faulty third-party device can damage internal components.

Symptoms of a Faulty USB Port

You may notice one or more of the following:

• Controller won’t charge in the front or rear USB port

• USB cable falls out or only works at a certain angle

• Visible damage (bent metal, broken plastic tongue, port pushed in)

• Intermittent charging — works, then stops

• Only one USB port works while others don’t

If other USB devices work elsewhere in your home, the fault is almost certainly the port itself.

 

Why USB Port Repair Is Not a DIY Job

It looks simple — but it isn’t.

The Series X USB ports are soldered directly onto the motherboard. Proper repair requires:

• Advanced soldering equipment

• Hot air rework tools

• Precision alignment tools

• Experience with multi-layer console boards

 

Getting it wrong can:

• Short the motherboard

• Damage the case alignment

• Break adjacent components

• Render the console unrepairable

It’s not worth the risk.

 

What We Do During USB Port Repair

We carry out a full, expert procedure:

1. Full assessment

   We check all ports, inspect solder joints, and confirm whether the issue is physical, electrical, or both.

2. Professional disassembly

   The Series X casing and internal frame require careful dismantling.

3. Port removal using specialist tools

   Clean, controlled removal without damaging surrounding components.

4. Installation of a brand-new port

   Proper alignment and strong solder joints.

5. Testing with multiple devices

    

   • Controller charging

   • Wired headsets

   • External drives

   • Data transfer + power delivery check

    

6. Free dust clean and internal health check

   While the console is open, we clean it thoroughly.

 

Price and What’s Included

Our Xbox Series X USB Port Repair costs £49, and includes:

 

• Brand-new USB port

• Professional installation

• Full functionality testing

• 12-month warranty

• Free UK return shipping

• Your saves and games untouched

 

How Long Does Repair Take?

 

• Same-day repair for consoles received before 3 PM

• Return delivery within 24–48 hours

• Local customers in Merseyside or Lancashire can drop off and collect same day

 

How to Avoid USB Port Damage in Future

 

• Insert cables straight — don’t force them

• Pull from the connector, not the cable

• Avoid cheap cables with weak plugs

• Position the console away from kids and pets

 

Frequently Asked Questions

 

Can you fix any USB port on the Series X?

Yes — front or rear ports.

Will the repaired port work for storage, headsets, and controllers?

Yes — full functionality is restored.

Does this affect game storage or data?

No — all saves and data remain safe.

Should I send my cables?

Not necessary — but you can if you suspect a cable fault.

Do you offer a warranty?

Yes — a 12-month repair warranty on the replaced port.

Book Your Xbox Series X USB Port Repair

Stop struggling with loose cables and uncharged controllers — this is a simple, affordable fix.

 

1. Visit our website

2. Get your free DPD shipping label

3. Pack your console

4. We repair it the same day

5. It’s back with you within 24–48 hours